Frequently Asked Questions
Everything you need to know about your Grateful Dead apparel and orders.
How long will it take for my order to ship?
Standard orders are processed within 2-3 business days. Domestic shipping typically takes 5-7 business days, while international shipping durations vary by location.
What is your return policy?
We offer a 30-day return window for unworn and unwashed items in their original packaging. Please note that limited edition tour merchandise may be subject to final sale terms.
How do I know which size to order?
Each product page features a detailed size guide. Our apparel generally follows a standard unisex fit, but we recommend checking specific measurements for our vintage-wash tees as they may have a slightly slimmer fit.
Are these officially licensed products?
Yes, all merchandise sold on our store is 100% officially licensed Grateful Dead apparel, ensuring high-quality designs that honor the band's legacy.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.
How should I care for my tie-dye and graphic tees?
To preserve the vibrant colors and print quality, we recommend machine washing cold with like colors and tumbling dry on low heat or hang drying.